FAQs
Check out our most frequently asked questions.
We often get asked questions in store, so to help here are a few topics that might help answer yours.
FAQ
You can email support@magentastorage.co.uk or call 0800 802 1360.
All Magenta Storage facilities feature a packaging shop where you can purchase a range of storage boxes (both cardboard and plastic) and a variety of other packaging materials. Or you can buy from the box shop, if your order is more than £50, we’ll deliver them free anywhere in the UK.
Magenta Storage have special deals in place with a number of local transport options including removal and van hire companies. For more information on these please visit the relevant store page or give us a call.
You can store your belongings with Magenta Storage for as little as two weeks. However, the longer you store with us the better the price gets!
You can store pretty much anything you want with Magenta Storage from furniture to skiing equipment, golf balls to your prized stamp collection! All that we ask is that your goods aren’t perishable, hazardous, flammable, illegal or living! Anything else is absolutely fine.
Self Storage is a shorter name for Self Service Storage where you hire a storage unit in which you store your belongings. All you have to do is bring your items to one of our storage facilities, put them in a storage unit, lock the door and you’re done! You can come and go as often as you like during the store opening hours. You are the sole keyholder so you can be assured your storage unit is 100% private.
The cost of self storage depends entirely on what you wish to store. Each Magenta Storage facility offers a wide range of self storage units from just 9 sq. ft. to 300+ sq. ft. in size. All Magenta Storage units come with free access, a padlock for your storage room and a host of additional services included in the price to keep things simple.
Magenta Storage takes security very seriously. We want you to feel completely at ease when storing with us. As such, all Magenta Storage facilities are covered by 24hr CCTV surveillance and multi-zone alarm and fire systems. Access to Magenta Storage facilities is also tightly controlled using PIN access control systems which allow us to restrict access to authorised customers and staff.
At Magenta Storage we often run special offers and discounts. These vary from time to time and are promoted through the Magenta Storage website and social media networks. To find out what special offer you qualify for please contact us.
Can’t find the answer you were looking for?
Feel free to message one of our team members to receive further assistance around your enquiry.